SSLC Policies, Procedures, & Student Rights
Explore your rights, responsibilities, and policies at SSLC. A comprehensive guide to ensure fairness and academic excellence.
Our policies and procedures are designed to support a respectful, fair, and enriching environment for every student.
Vancouver
SSLC Policies, Procedures, & Student Rights
Explore your rights, responsibilities, and policies at SSLC. A comprehensive guide to ensure fairness and academic excellence.
Download Full Student Handbook (PDF)1. Student Statement of Rights
SSLC has established this statement that advises students of their rights in relation to our institution. This statement is:
- Available in every language in which instruction of a program is provided at an SSLC campus.
- Posted in a prominent place at each SSLC Campus in every language in which instruction is provided at the campus.
- Together with a copy of the signed enrolment contract, provided to the student as soon as practicable in every language in which instruction of an approved program will be provided.
SSLC is certified with the Private Training Institutions Regulatory Unit (PTIRU) of the British Columbia Ministry of Advanced Education and Skills Training.
Before you enroll at any certified private training institution, you should be aware of your rights and responsibilities:
- You have the right to be treated fairly and respectfully by the institution.
- You have the right to receive a written enrolment contract which includes information about:
- Whether the program was approved by PTIRU or does not require approval.
- The amount of tuition and any related or additional fee(s) for the program.
- The refund policy in relation to the program.
- If your program includes work experience, the requirements to participate in the work experience and the geographic area where it will be provided.
Make sure you read the contract before signing. The institution must provide you with a signed copy.
- You have the right to access the institution's dispute resolution process and to be protected against retaliation for making a complaint.
- You have the right to make a claim to PTIRU for a tuition refund if:
- Your institution ceases to hold a certificate before you complete an approved program.
- You were misled about a significant aspect of your approved program.
- You must file the claim within one year of completing, being dismissed, or withdrawing from your program.
These are your basic rights and responsibilities at SSLC. We encourage you to read through all SSLC policies and ask any SSLC staff member if you have questions, or email [email protected]
For more information about PTIRU and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student.
In the event of any discrepancy between this handbook and the enrolment contract, the enrolment contract will take precedence and prevail.
2. Welcome to SSLC Vancouver!
This section contains the school policies and rules that all students must know. It is very important that all students read and understand these policies before they sign their contracts. If you do not understand any section of this document, please talk to your advisor and they will help you. These policies can be explained to you in your native language.
School Hours: 8:15 am - 4:30 pm
If you ever have any questions or concerns, please contact your advisor. You can visit the 2nd floor office or make an appointment by phone (front desk number) or email.
Student Advisors:
| Latin America (Spanish) CLAUDIA [email protected] |
China, Taiwan SHERRY [email protected] |
Korea & Brazil CHONGMI [email protected] |
| Japan MAIKA [email protected] LINE: sslc/vicjapanvan |
Turkey, Europe & Middle East EMRE [email protected] |
GENERAL ENQUIRIES [email protected] |
Other Contacts:
| CAMPUS DIRECTOR KIKA [email protected] |
HOMESTAY ENQUIRIES [email protected] |
Vancouver Campus Contact Information:
549 Howe Street, Vancouver, B.C.
Tel: 604-678-8148
[email protected]
3. Orientation for New Students
Welcome to SSLC! We are excited to have you join our diverse and dynamic student community. Your journey begins with a comprehensive orientation to ensure you're fully prepared for your studies, feel at home in your new environment, and are set up for success from day one.
3.1 What to Expect on Your First Day
Your first day at SSLC is designed to help you settle in, meet the team, and get started smoothly. Across all our campuses, your orientation will include:
- Check-In and Welcome Session
- Speaking and/or Written Placement Assessments (if not completed in advance)
- Campus Tour and Student Contract Signing
- Introduction to Your Program and Class Schedule
- Textbook Pick-Up and Course Materials
- Afternoon Classes or Optional Sessions (depending on your campus and schedule)
3.2 Arrival Times
- Vancouver: 8:00 to 8:45 AM
- Victoria: 8:30 AM
3.3 Documents to Bring
Please bring the following physical or digital documents with you:
- Passport
- Valid Visa (Study Permit, Visitor Record, ETA, etc.)
- Proof of Medical Insurance (coverage must match your study duration)
- Confirmation of your completed placement test (required before arrival for ESL students)
3.4 Pre-Arrival Guide
To help you prepare, please review our Pre-Arrival Guide for important details about what to bring, how to get to campus, and what to expect from your stay in Canada.
We also recommend downloading and reviewing your campus-specific First Day Information guide:
- SSLC Vancouver First Day Info (PDF)
- SSLC Victoria First Day Info (PDF)
Questions?
We're here to help! Contact your campus directly for any questions before arrival:
- Vancouver: [email protected] | +1 604-678-8148
- Victoria: [email protected] | +1 250-383-5464
4. Timetables & Campus Information
Time Table For A 25-Hour ESL Student
| 9:00-10:00 | ESL GROW |
| 10:15-10:55 | ESL GROW |
| 11:10-12:00 | ESL GROW |
| 12:00-1:00 | LUNCH |
| 1:00-1:45 | COMMUNICATION or BUSINESS ENGLISH |
| 2:00-3:00 | GRAMMAR |
| 3:10-4:00 | OPTIONAL EXTRA CLASS |
Time Table For A 25-Hour SP Student
| 9:00-10:00 | ESL Options Class |
| 10:15-10:55 | ESL Options Class |
| 11:10-12:00 | ESL Options Class |
| 12:00-1:00 | LUNCH |
| 1:00-1:45 | ESL Options Class |
| 2:00-3:00 | ESL Options Class |
*Students enrolled in 5-, 10-, 15-, or 20-hour programs will attend a different number of classes; however, the class schedule order is the same for all students.
More Campus Information:
- Washrooms can be accessed from the stairwell.
- There are many restaurants and cafes near our campus. Ask your teachers, your advisor, or the front desk staff for suggestions.
5. Admissions Policy
5.1 Policy Statement
- All institutional policies are made available to students prior to enrollment. Students are provided access to these policies through the SSLC website and may request a printed or digital copy at any time.
- Students are encouraged to review all policies carefully before signing the enrollment contract.
- SSLC welcomes applications from students who can add to the inspirational, multicultural, academic life at our college.
- Detailed, accurate information and guidance is offered on our website, in our promotional materials, and through our student advisors, to ensure our potential and current students make informed decisions about their programs.
- Valid medical insurance proof must be provided for the study duration. If coverage expires before the student's end date, the student will not be permitted to continue until valid medical insurance is provided.
- Entry Assessment Tools and Admission Requirements ensure students have the required language competencies (see Language Proficiency Assessment Policy) and the basic skills and abilities to achieve program success.
- Students are provided with the following policies before entering into a Student Enrolment Contract: Tuition & Fee Refund Policy, Dispute Resolution/Grade Appeal Policy, Withdrawal Policy, Dismissal Policy, Admissions Policy, Attendance Policy, Program Outline, Prior Learning Assessment Policy (if applicable), Language Proficiency Assessment Policy (if applicable).
6. Language Proficiency Assessment Policy
Policies
- Instruction at SSLC is conducted in English.
- Students entering into ESL are not required to do any kind of Language Proficiency Assessment, as all levels are accepted, and students complete an online level test and online interview before the first day of classes to be placed in appropriate class levels.
- Students whose first language is not English and who wish to enrol in SSLC Special Programs are required, prior to enrolment, to complete a Language Proficiency Assessment (online level test) or provide acceptable proof of proficiency, as outlined in the Admissions Policy. This requirement ensures that students have the language skills necessary to successfully complete their chosen program.
- Language proficiency requirements are mandatory admission criteria for specialized programs and may not be waived by either SSLC or the student.
- Proof of the minimum English requirement shall not be older than two (2) years.
- All EPE Pathway students must complete an oral interview and essay as part of the proficiency test process.
- If a student's entrance exam score does not meet the language proficiency required, the student will be given recommendations for the appropriate ESL course(s) to improve their English. SSLC admission requirements are listed on program outlines and at www.studysslc.com.
English Language Proficiency Equivalency Table:
| PROGRAM | TOEFL IBT | TOEIC | IELTS | SSLC ESL CEFR LEVEL | INTERVIEW |
|---|---|---|---|---|---|
| ESL: English as a Second Language | No Requirements* | No Requirements* | No Requirements* | No Requirements* | ☑ |
| EPE: English for Post-Secondary Education Pathway | 61 | 650 | 5.5 (with 5.5 writing) | B1+ | ☑ X |
| PMM: Power Speaking & Modern Media | 45 | 550 | 4.5 | B1+ | ☑ X |
| BE: Business English | 45 | 550 | 4.5 | B1+ | ☑ |
| CACCT: Communication for Airline Cabin Crew Training | 45 | 550 | 4.5 | B1+ | ☑ X |
| ME: Medical English | 50 | 600 | 5.0 | B1 | ☑ X |
| ET: English for Technology | 50 | 600 | 5.0 | B1 | ☑ X |
7. Attendance & Punctuality Policy
7.1 Policy Statement
SSLC is committed to maintaining high academic standards through regular attendance, punctual participation, and completion of coursework. Consistent attendance is essential for student success and progression through the program. This policy ensures attendance is recorded accurately, expectations are clearly communicated, and procedures are applied consistently and fairly.
7.2 Scope
This policy applies to all students enrolled in programs at SSLC campuses.
7.3 Attendance Expectations
Students are expected to:
- Attend all scheduled classes
- Arrive on time and remain for the full duration of class
- Participate actively in all learning activities
Attendance is the responsibility of the student.
7.4 Attendance Recording
Instructors are responsible for:
- Recording attendance for each class session
- Informing students of attendance expectations at the start of each course or module.
- Reporting attendance concerns to academic staff as required
Attendance records are:
- Maintained by the institution
- Available for student review upon request
- Used for academic monitoring and progression decisions
7.5 Absence Notification Requirements
Students must notify the school before 9:00 AM on the day of absence. Notification must include:
- Full name
- Program
- Instructor name
- Reason for absence
Failure to notify may result in the absence being classified as unexcused.
7.6 Excused and Unexcused Absences
a. Excused Absences May be granted for:
- Illness (medical documentation may be required)
- Emergency situations
- Other reasons approved by the institution
Supporting documentation (e.g., doctor's note) may be required.
b. Unexcused Absences An absence is considered unexcused when:
- No valid reason is provided
- Notification requirements are not met
- Required documentation is not provided
All determinations are made consistently by SSLC.
7.8 Late Arrival Policy
- 0-10 minutes late: recorded as late
- More than 10 minutes late: recorded as half-day absence
- Students arriving more than 10 minutes late may be required to wait until the next break to enter class (instructor discretion)
7.9 Attendance Intervention Process
SSLC applies a structured progressive intervention system:
| Stage | Trigger | Action |
|---|---|---|
| Stage 1 | Initial attendance concern | Verbal warning / documented |
| Stage 2 | Continued concern | Written warning issued |
| Stage 3 | Ongoing concern | Final written warning + mandatory |
| Stage 4 | Severe or repeated non-compliance | Academic review may result in withdrawal or dismissal |
All interventions are documented and placed in the student file.
7.10 Minimum Attendance Requirement
Students must maintain a minimum of: 70% attendance (maximum 30% absence)
Failure to meet this requirement may result in:
- Academic probation
- Academic withdrawal review
- Ineligibility for program completion or certification
- Loss of eligibility for certain privileges (e.g., approved breaks)
7.11 Make-Up Work
- Make-up work is not guaranteed
- Approval is determined by instructor or academic administration
- Missed assessments may result in a grade of zero if not properly reported in advance
7.12 Withdrawal
- Students who stop attending must formally withdraw.
- Failure to do so may result in administrative withdrawal from the program.
7.13 Approved Leave / Vacation Policy
Approved breaks must:
- Be requested at least 2 weeks in advance
- Be approved by an academic advisor
- Comply with program and visa requirements (if applicable)
Maximum break allowances:
- 24+ weeks: up to 12 weeks
- 12-23 weeks: up to 2 weeks
- Under 12 weeks: up to 1 week
Conditions:
- Must be taken in full-week increments
- Cannot be applied retroactively
- Not available for all program types (as per program rules)
- Minor students require written guardian approval
7.14 Appeals Process
Students may appeal attendance decisions by submitting a written request to the Academic Director within 5 business days. Appeals are reviewed based on:
- Attendance records
- Supporting documentation
- Circumstances presented
A written decision will be provided.
7.15 Academic Standing and Consequences
Attendance may impact academic standing and may result in:
- Academic probation
- Withdrawal review
- Ineligibility for certification.
- Changes to enrolment status
All decisions follow documented progressive intervention procedures.
7.16 Record Integrity
Attendance records are official institutional records. Any corrections must be reviewed and approved by academic administration.
7.17 Policy Review
This policy is reviewed regularly to ensure compliance with PTIRU requirements and institutional standards.
7.18 Campus Contact Information
Vancouver: 604-678-8148
Victoria: 250-383-5464
8. English Only Policy
8.1 Policy Statement
Students are expected to use English during instructional time to support learning outcomes.
8.2 Purpose
SSLC encourages students to use English as much as possible during instructional time to support language development, confidence, and participation in class activities.
8.3 Scope
This expectation applies during:
- Classroom instruction
- Academic activities
- School-organized learning sessions
8.4 Guidelines
Students are expected to make a good-faith effort to communicate in English during instructional time. Use of other languages may be appropriate in certain situations (e.g., emergencies, clarification of complex concepts, or with instructor permission).
8.5 Support and Progressive Guidance
If a student is not meeting expectations:
- First Reminder: Verbal reminder from instructor. Encouragement and support strategies provided.
- Second Reminder: Discussion with instructor. Additional guidance on participation expectations.
- Ongoing Concern: Meeting with Academic Advisor or Director. Development of a support plan.
Important Note: Failure to follow this guideline alone will not result in suspension or expulsion. However, repeated non-participation or disruption may be addressed under the Student Conduct or Academic Policies.
9. SSLC Academic Policies
SSLC places a high value on honesty and integrity, as these traits are essential to students as both learners and employees. Violators of the Academic Dishonesty Policy will face penalties in accordance with the violation.
9.1 Academic Dishonesty
SSLC constitutes Academic Dishonesty to include, but is not limited to:
- Cheating of any type on tests or assignments.
- Impersonating another student or allowing oneself to be impersonated.
- Plagiarism: defined as to steal and pass off the ideas or words of another as one's own; use another's production without crediting the source.
- Dishonesty in any way when representing SSLC as a student of SSLC.
- Storing information on or finding information on an electronic device for use during a test or examination.
- Misrepresenting materials obtained from the internet.
- Submitting the same work to meet the requirements of more than one program.
9.2 Examples of Academic Dishonesty
The following list should be considered examples of academic dishonesty:
- Exams and Tests: Impersonating someone in an examination, copying from another student, submitting a take-home examination written by someone else, failing to obey exam regulations.
- Essays and Assignments: Submitting an essay written by someone else, preparing an essay for another student, using direct quotations or paraphrased material without acknowledgment, buying or selling essays.
9.3 Penalties
Should a student be caught committing any form of academic dishonesty, they will receive a failing grade for the work. Suspension or expulsion may result from academic dishonesty.
9.4 Use and Protection of Intellectual Property
SSLC values academic excellence, inquisitiveness, and curiosity. The Intellectual Property Policy reflects these values and seeks to encourage creativity and innovation, openness, and the sharing of ideas among staff and students. Intellectual Property (IP) is defined as any original work created in a tangible form that can be legally protected.
Except as stipulated below, ownership of rights in IP created in the course of research activities belongs to the creator(s). The exceptions are:
- The material was developed in the course of teaching, to support classroom curriculum, or to support the delivery of curriculum, or school programs and services.
- The material was developed in the course of SSLC's professional/work duties or as a negotiated understanding and/or formal agreement with SSLC under which SSLC owns the copyright of the material.
Owners of IP rights in scholarly works created in the course of research activities grant SSLC a non-exclusive, free, irrevocable, indivisible, and non-transferable license to use, for academic purposes, all works created by an author.
10. Grade Appeal Policy
10.1 Grade Appeal Procedure:
Students who are dissatisfied with a grade and can provide evidence that a higher grade is warranted should discuss the matter with their instructor. The instructor will review the grade and, if warranted, make the necessary adjustment. If the student remains unsatisfied with the outcome, they may submit a written appeal to the Academic Manager/Director.
The Academic Manager/Director will obtain a copy of the assignment or test in question from the instructor and arrange for another instructor to re-assess it.
- If the re-assessment results in a higher grade, the higher grade will be assigned.
- If the re-assessment results in a lower grade, the original grade will be retained.
The grade will be considered final and cannot be appealed.
Students will be notified of the grade appeal decision within thirty (30) school days of SSLC's receipt of the written appeal.
11. Dispute Resolution Policy
11.1 Policy Statement
This policy supports fair treatment for students. It aligns with Languages Canada and the Private Training Act (PTA) and applies to complaints related to any aspect of SSLC operations. Students involved in a complaint will not face retaliation. All student complaints are resolved within 30 days of SSLC receiving a written complaint.
11.2 Dispute Timeline
| STEP | TARGET DAY |
|---|---|
| Submit complaint | Day 1 |
| Meet Director | Day 1-5 |
| Resolution | Day 15 |
| Appeal | Day 20 |
| Final Resolution | Day 30 |
11.3 Scope and Representation
Students are encouraged to first try to resolve concerns directly with the staff members involved. If unresolved, proceed with the formal process. This policy applies to all current students and those enrolled within one year of filing. Students may be represented by an agent or a lawyer at any stage.
Step 1: Campus-level Resolution
- The student submits a written statement to the Campus Director outlining concerns and proposed resolutions.
- The Campus Director meets with the student within 5 days.
- The Director investigates, which may include interviews, policy review, student files, or email correspondence, and may request more information.
- A written resolution is provided within 15 days of the initial complaint, including rationale and next steps.
- The resolution includes contact details for the Executive Director if the student wishes to appeal.
- If the Campus Director is absent or named in the complaint, submit the written complaint to the Executive Director.
Step 2: Final Appeal
- If unsatisfied, submit a written appeal to the Executive Director within 5 days of the Step 1 decision.
- The Executive Director reviews relevant documents and may request a meeting.
- A final written decision is provided to the student and the Campus Director within 10 days, including reasoning and any considerations.
- If the Executive Director is absent or named in the complaint, submit to the VP Education Services.
- SSLC includes contact information for the Private Training Institutions Branch if the student believes they were misled about a significant program aspect.
Step 3: External Complaint Process (PTIRU)
If a student is not satisfied with the outcome of SSLC's dispute resolution process, the student may file a complaint with the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills. Students are encouraged to first exhaust SSLC's internal dispute resolution process before submitting a complaint to PTIRU.
PTIRU Contact Information:
Private Training Institutions Regulatory Unit (PTIRU)
Website: https://www.privatetraininginstitutions.gov.bc.ca
Email: [email protected]
PTIRU is responsible for ensuring institutions comply with the Private Training Act and may investigate complaints related to approved programs.
Contacts
- Campus Director, Vancouver: Kika Stoganiou
- VP Education Services: Emily Liu
12. Withdrawal Policy
- If a student decides to withdraw from a program, they must provide a dated, written notice of withdrawal to the Admissions department at SSLC.
- Refunds are calculated according to SSLC's Refund Policy, and the date on which the written notice of withdrawal is received will be used to determine any refund owing.
- An international student whose application for a study permit has been denied is entitled to a refund under the Private Training Institutions Regulatory Unit (PTIRU) Private Training Regulation Section 36.1, if a copy of the denial letter is provided to SSLC prior to the program start dates.
13. Dismissal Policy
13.1 Grounds for Dismissal
SSLC may dismiss a student from a program on any of the following grounds:
- Failure to abide by our Attendance & Punctuality and/or English Only Policies.
- Disruptive classroom behavior (eating, drinking, swearing).
- Unauthorized use of alcohol or illegal drugs.
- Violence against persons or property.
- Possession of weapons.
- Verbal abuse, bullying, or intimidation.
- Theft.
- Gambling.
All dismissal decisions will be reasonable, documented, and consistent with institutional policies.
13.2 Standard Dismissal Process
Unless circumstances warrant immediate dismissal, the standard dismissal procedure shall follow a three-step process:
- First written warning.
- Second or final written warning.
- Dismissal/expulsion from the College.
Instructors/Coordinators shall be allowed reasonable leeway to exercise their best professional judgment in applying this Dismissal Policy. Instructors are strongly advised to precede the first written warning with an unmistakable verbal warning. They shall confer with colleagues and management when any situation could be considered borderline.
At any point in the dismissal process, the student shall have the right to invoke the College's Dispute Resolution Policy. In this instance, the Dismissal Policy shall be suspended, and the Dispute Resolution Policy shall be allowed to follow its normal course, up to and including third-party arbitration.
Changes in the Dismissal Policy shall be clearly communicated to all staff and students on campus. Changes in the Dismissal Policy shall be effective immediately, though not retroactively.
Considering the gravity of a dismissal, the College shall act with utmost circumspection and due consideration of extenuating circumstances in dismissing any student.
13.3 Immediate Dismissal
Immediate dismissal shall only be considered in a situation of evident physical risk to employees and/or students. In this situation, the instructor shall notify the Academic Manager and/or the Campus Director and administration without delay and submit a written report within two (2) working days. Dismissal decisions will be made in accordance with institutional policies and will follow a fair and documented process consistent with SSLC's Dispute Resolution Policy.
14. Tuition & Fee Refund Policy
14.1 Refund Policy Statement
This refund policy is compliant with the Private Training Act and the Private Training Regulation of British Columbia. All refunds will be calculated and issued in accordance with the timelines and conditions set out in the applicable legislation and the student's enrolment contract. In the event of any inconsistency, the Private Training Act and the enrolment contract will prevail.
Please note: the Registration Fee is non-refundable.
| Circumstance | Refund Due |
|---|---|
| Before program start date, institution receives a notice of withdrawal or provides a notice of dismissal: | |
| No later than seven days after the student signed the enrolment contract, and before the program start date. | 100% tuition and all related fees, other than the application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
| More than seven days after the student signed the enrolment contract, and before the program start date. | Institutions may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all programs): | |
| No later than seven days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal. | Institutions may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than solely-asynchronous distance-education-only programs): | |
| After the program start date, and up to and including 10% of instruction hours have been provided. | Institutions may retain up to 10% of tuition paid or payable under a contract. |
| After the program start date, and after more than 10% but before 30% of instruction hours have been provided. | Institutions may retain up to 30% of tuition paid or payable under a contract. |
| After the program start date, and after more than 30% but before 50% of instruction hours have been provided. | Institutions may retain up to 50% of tuition paid or payable under a contract. |
| After the program start date, and after more than 50% of instruction hours have been provided. | No refund due. |
| Student does not attend (no-show) (applies to all students except those enrolled in a program delivered solely by asynchronous distance education): | |
| A student does not attend the first 30% of the program. | Institutions may retain up to 50% of the tuition paid under a contract. |
| Institution receives a refusal of study permit (applies to international students requiring a study permit): | |
| Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: (a) The program start date in the most recent Letter of Acceptance or (b) The program start date in the enrolment contract. The student has not requested additional Letter(s) of Acceptance. | 100% tuition and all related fees, other than application fee. |
Approved Programs: Solely Asynchronous Distance Delivery
| Circumstance | Refund Due |
|---|---|
| No later than seven days after the student signed the enrolment contract, and before the program start date. | 100% of tuition and all related fees, other than application fee. |
| More than seven days after the student signed the enrolment contract, and before the program start date. | Institutions may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal: | |
| No later than seven days after the program start date. | Institutions may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| Students have completed no more than 10% of the program. | Institutions may retain up to 10% of tuition paid or payable under a contract. |
| Students have completed more than 10% but less than 30% of the program. | Institutions may retain up to 30% of the tuition paid or payable under a contract. |
| Students have completed more than 30% but less than 50% of the program. | Institutions may retain up to 50% of tuition paid or payable under a contract. |
| Students have completed 50% or more of the program. | No refund due. |
*All refunds will be paid within 30 days of the institution receiving written notice of withdrawal or issuing a notice of dismissal.
Approved Programs: All Delivery Methods
| Circumstance | Refund Due |
|---|---|
| Students enrolled in a program without having met the admission requirements for the program. | 100% tuition and all related fees, including application fees, if the student did not misrepresent the student's knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees. |
| The institution does not provide work experience. | 100% tuition and all related fees, other than application fees, if the institution fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control. |
Accommodation Refund Policy
| Circumstance | Refund Amount |
|---|---|
| Cancel 4 weeks or more before moving into homestay | 100% of homestay fees* |
| Cancel less than 4 weeks before moving into homestay | 100% of homestay fees less 1st month's fee* |
| Cancel 4 weeks or more before vacating homestay | 100% of remaining homestay rent* |
| Cancel less than 4 weeks before vacating homestay | 100% of remaining homestay rent less 1st month's rent* |
*Homestay fees for package prices are non-refundable. The placement fee is non-refundable.
15. Safety Policy
15.1 Fire Safety Procedures:
- The Director of each campus ensures that adequate fire suppression equipment is available as needed throughout the campus and that all fire suppression equipment is inspected by a qualified inspector at least annually.
- The Director and/or the Academic Managers ensure that all employees are trained in the school fire evacuation procedures.
- The Director is responsible for preparing and posting emergency exit instructions route maps in each classroom at the campus with the exit from that room specifically noted in a coloured highlight.
- In the event of a fire emergency, the Director or Academic Manager will dial 911 and advise the fire department of the location of the school. They will provide details of the type of fire (if known) and the location of the fire within the campus.
- The Director will advise all employees to evacuate the campus.
- Instructors will escort their students to the designated assembly area ensuring that he or she takes the class list with them. The Instructors will check the students present against the list of students in attendance that day and will immediately advise the Director if anyone is missing.
- The Director will act as a liaison between fire officials and students/employees during the emergency. If necessary, the Director will authorize school closure.
- No student or employee will re-enter the campus until the fire officials have authorized re-entry.
15.2 Earthquake Procedures:
- The Director ensures that adequate precautions are taken throughout the campus to ensure that injury due to falling or unstable items during an earthquake is limited. This may include securing file cabinets to walls and providing lipped shelving for books or binders that are located at or above head-level.
- The Director and Academic Manager ensure that all employees receive training in the school earthquake evacuation procedures.
- The Director is responsible for preparing and posting emergency instructions and exit route maps in each classroom at the campus with the exit from that room specifically noted in a coloured highlight.
- In the event of an earthquake emergency, all staff and students will take cover and remain under cover until the shaking stops.
- When it is deemed safe to do so, the Director will advise all employees to evacuate the campus.
- Instructors will escort their students to the designated assembly area ensuring that he or she takes the class list with them. The Instructor will check the students present against the list of students in attendance that day and will immediately advise the Director if anyone is missing.
- The Director will act as a liaison between rescue officials and students/employees during the emergency. If necessary, the Director will authorize school closure.
- No student or employee will re-enter the campus until the rescue officials have authorized re-entry.
15.3 First Aid Procedures:
- SSLC is committed to preventing the accidental loss of any of its resources, including employees and physical assets. In fulfilling this commitment to protect both people and property, management will provide and maintain a safe and healthy work environment, in accordance with industry standards, and will strive to eliminate any foreseeable hazards which may result in property damage, accidents, or personal injury/illness.
- We recognize that the responsibility for health and safety are shared. All employees will be responsible for minimizing accidents within our facilities.
- Accidental loss can be controlled through good management in combination with active employee involvement. Safety is the direct responsibility of all directors, instructors, and employees.
- All management activities will comply with company safety requirements as they relate to planning, operation and maintenance of facilities and equipment. All employees will perform their jobs properly in accordance with established procedures and safe work practices.
- There will be a minimum of one First-Aid Certified Employee who is regularly employed at all SSLC Campuses. There is a first aid kit and Naloxone set available at all campuses.
16. On-Campus Emergency Procedures
16.1 In Case of Fire:
- Stay calm.
- Listen to your teacher.
- Check the signs in your classroom for the nearest emergency exit.
- Do not take any personal belongings such as jackets or bags your safety is the priority.
- When moving toward the exit, stay low to the ground to avoid inhaling smoke.
- Stay together with your classmates and proceed to the assembly area.
- Do not re-enter the building until authorized by safety officials.
16.2 In Case of Earthquake:
- Stay calm.
- Take cover under a desk or table. Kneel down and keep your head lowered, using your hands or jacket to protect your head and neck.
- If your classroom has windows, face away from them in case of breakage.
- Listen for instructions from your teacher or the PA announcement.
- Check the signs in your classroom for the nearest emergency exit.
- Stay together with your classmates and proceed to the assembly area.
- Do not re-enter the building until authorized by safety officials.
16.3 Designated Gathering Area:
Outside at the corner of Howe Street and Pender Street
All students and staff are expected to memorize these procedures. All students and staff must participate in all safety drills.
17. On-Campus Protocols: Student Health & Safety
Information: The following protocols are based on requirements and recommendations from Canadian Health Authorities. All students are expected to follow these guidelines to maintain a safe and healthy environment for everyone at SSLC.
17.1 Illness
- Stay home if you are sick.
- Notify your Student Advisor if you are absent due to illness.
- Call 811 for health advice if needed. Translation services are available in your language.
- Follow the guidance provided by a medical practitioner.
- Contact SSLC staff if you require any assistance.
17.2 Arriving & Leaving the Campus
- Use the stairs instead of the elevator to reduce crowding in the building.
- Wash your hands or use hand sanitizer upon arriving in the morning and again if you leave and return during the day (e.g., during breaks or lunch).
17.3 Breaks & Lunch Hour
- Wash your hands or use hand sanitizer before and after eating.
- Do not leave food in the sinks or on the tables.
17.4 Need Assistance?
- Email your SSLC Advisor to schedule an appointment, or visit during lunch or after school.
- Visit the SSLC front desk on the 2nd floor.
17.5 Washrooms
- Use the washroom during class time to avoid lineups during breaks.
- Please brush your teeth in the washroom, not in the hallways.
- Wash your hands properly:
- Hand sanitizer is not a substitute for hand washing after using the toilet.
- Wash your hands for a minimum of 20 seconds with soap.
- Dry your hands thoroughly.
- Use a paper towel to turn off the taps.
- Use a clean paper towel to open the washroom and stairwell doors when returning to class.
17.6 Campus Health
- Cover your mouth and nose when sneezing or coughing, using your elbow if possible.
- Dispose of used tissues immediately, then wash or sanitize your hands.
18. Sexual Misconduct Policy
For: SSLC Vancouver and Victoria Campuses
18.1 Policy Statement
All students and staff of SSLC are entitled to study and work in an environment that is free from Sexual Misconduct. The College considers Sexual Misconduct to be a serious violation of an individual's fundamental rights. Members of the College community who engage in Sexual Misconduct may be subject to a range of disciplinary measures, up to and including suspension, dismissal or expulsion from the College. Members of the College community who experience and report Sexual Misconduct will be provided with support by the College and assistance with accessing additional support services both on and off the Campus.
However, knowing what constitutes Sexual Misconduct is often difficult. Freedom from misconduct and harassment does not mean that you will be protected from exposure to controversial material and ideas, nor does it mean that every encounter you have at SSLC will be agreeable. SSLC is a place of learning in which the free exchange of information, ideas and perspectives are valued and encouraged. The legitimate study of topics of a sexual nature within the College's curriculum is not considered Sexual Misconduct.
18.2 Scope
This Policy applies to all members of the SSLC community, which includes students, employees, guests and visitors. The Policy is intended to address and eliminate Sexual Misconduct which occurs within the context of SSLC and activities and which interferes with an individual's employment or studies at the College. Behaviour which occurs separate from any College-related activities and which is unrelated to an individual's employment or studies at the College is not covered by this Policy. This Policy is not intended to be used in situations where Sexual Misconduct is of a violent nature. In the event of violent incidents, law enforcement authorities will be contacted and support will be provided to the victim. The College does reserve the right to conduct an investigation and take appropriate steps in the event of violent situations, if necessary to protect the safety of the College community.
Notwithstanding the existence of this Policy, every individual has the right to pursue other courses of action, even when steps are taken under this Policy. The College reserves the right to suspend the processing of complaints when alternate routes are being pursued by the Complainant.
18.3 Definitions
Consent: The voluntary agreement to engage in the sexual activity in question and to continue to engage in the activity. Voluntary agreement to engage in the activity or to continue to engage in the activity must be communicated through words or conduct, and can be revoked at any time. No consent is obtained where a person is incapable of consenting, for example, by intoxication or where a person is induced to engage in the activity by someone abusing a position of trust, power or authority.
Sexual Misconduct: To constitute Sexual Misconduct, behaviour may be a single serious incident or may be repeated or persistent behaviour. Sexual Misconduct is any form of sexual contact without a person's consent, including the threat of sexual contact without consent. Sexual Misconduct may include sexual assault, sexual exploitation, sexual harassment, criminal harassment (stalking), indecent exposure, voyeurism, the distribution of a sexually explicit photograph or video without consent, the attempt to commit an act of sexual misconduct, and the threat to commit an act of sexual misconduct.
Sexual Harassment: Sexual harassment refers to unwanted communications or actions that are sexual in nature, and are offensive, intimidating or humiliating. It can take many forms including verbal, written or visual. Sexual harassment may include conduct or comment of a sexual nature made by a person who knows it is unwanted, expressed or implied promise for complying with a request of a sexual nature, actual reprisal or threat of reprisal, and differential treatment.
Sexual Assault: Sexual assault is any form of sexual contact that occurs without any freely given consent. Sexual assault includes any form of sexual contact where consent has not been given. Sexual assault includes date rape or acquaintance rape. There are three levels of sexual assault in the Criminal Code of Canada: Level 1 (forced sexual contact without bodily harm), Level 2 (with a weapon or bodily harm), Level 3 (aggravated bodily harm or life-endangerment).
Criminal Harassment (Stalking): Criminal harassment, which includes stalking, is prohibited by the Criminal Code of Canada. Criminal harassment prohibits deliberate conduct that is psychologically harmful to others. This includes repeatedly following, communicating with, watching, or threatening a person or their family.
Sexual Exploitation: Sexual exploitation is the sexual abuse of children and youth through the exchange of sex or sexual acts for drugs, food, shelter, protection, other basics of life, and/or money.
18.4 Jurisdiction
The SSLC Sexual Violence and Misconduct Policy will be triggered if all of the following criteria are met:
- Both of the parties (the Complainant and the Respondent) are students, employees, guests or visitors.
- The last incident of alleged misconduct occurred within the preceding six (6) months.
- The behaviour occurred in the context of a College related activity.
- The behaviour, if true, would constitute a contravention of the Policy.
18.5 Procedural Fairness
The College will deal with allegations of Sexual Misconduct in a procedurally fair, unbiased and timely manner. Complainants and Respondents shall be advised of the procedures available to them and will be provided with a copy of this Policy. The Parties shall be advised of the allegations and responses of both the Complainant and Respondent and shall be accorded reasonable opportunity to provide comments in support or defense of their own positions.
18.6 Disclosure and Reporting Options
Complainants have the following disclosure and reporting options:
- No Report: The Complainant may wish to disclose sexual violence in order to seek emotional support, medical support, or advocacy, but may not want to report to police or other campus authorities.
- Report to Police: The Complainant may wish to make a police statement, which would generally be followed by a criminal investigation.
- Third Party Report to Police via Community Victim Service Agency: The Complainant may wish to make an anonymous Third-Party Report through a community-based victim support worker.
- Medical Assistance / Forensic Medical Exam: It is advisable for anyone who has experienced a sexual assault to seek medical attention to address possible physical injury, pregnancy and/or sexually transmitted infections.
- Formal Complaint to College: The Complainant may wish to make a formal report to the College, precipitating the College Sexual Misconduct process.
18.7 Interim Relief
The College or Authorized Representative may take whatever interim measures he or she deems necessary to protect the College community, pending the completion of an investigation into a Sexual Misconduct complaint. Such measures may include no-contact orders, restricting access, or suspension pending investigation.
18.8 Confidentiality and Anonymity
The College will attempt to ensure that confidentiality is maintained except where disclosure is necessary for the purposes of investigating and resolving the complaint or where required by law. Confidentiality must, however, be distinguished from anonymity. If a Complainant wishes to proceed with a Formal Investigation by the College, procedural fairness requires that the Respondent be made aware of the nature of the complaint, including the identity of the Complainant. The limits to confidentiality include situations where individuals are at imminent risk of harm, or there is a legal requirement to report.
18.9 Complaint Procedure
1. Initial Consultation: Campus Director. A member of the College community who feels he or she has experienced or witnessed Sexual Misconduct is encouraged to discuss the matter with the Campus Director to explore options and available support.
2. Informal Resolution. The Complainant may seek Informal Resolution. This is not mandatory and may not be appropriate for all manner of Sexual Misconduct. This may involve attempting to facilitate a mutually agreed-to resolution.
3. Formal Investigation. Where the Complainant wishes to pursue Formal Investigation, they must submit a written and signed request. An Investigator will be appointed to receive information from the Complainant, the Respondent, and witnesses. The Investigator will complete a written report, including findings of fact, and submit it to the College President.
4. Formal Decision. After reviewing the Report of the Investigator, the College President will make decision(s) on findings of Sexual Misconduct and on appropriate actions, which may include warnings, restricted access, suspension, expulsion, or termination of employment.
5. Appeal. If the Complainant or Respondent feels that appropriate process was not followed, they may appeal the decisions of the College President to the Chair of the GEC within ten (10) days.
19. Respectful & Fair Treatment of Students & Staff Policy
The purpose of this policy is to set out the principles and standards of professional conduct expected of all members of the college community in order to make every reasonable effort to provide a respectful campus environment free from discrimination, harassment, and violence for employees and students alike.
19.1 Scope and Limits
This policy applies to members of the college community and to all aspects of SSLC's campus environment, which includes both physical locations as well as virtual space. This policy does not limit the right of a complainant to make inquiries or register a complaint with any external agencies, such as the British Columbia Human Rights Tribunal.
19.2 Policy Statements
- Members of the college community, including employees and students, engaged in any activity on college property or in conjunction with the college have the right to an environment that promotes respectful behavior.
- SSLC strives to provide a campus environment that is free from discrimination, harassment, and violence. The college does not condone these behaviors and they will not be tolerated.
- Members of the college community are expected to:
- Share the responsibility of establishing and maintaining an environment of respectful behavior and to engage in professional conduct in all respects of college-related activities.
- Make every reasonable effort to prevent, identify, and report any actions of discrimination, harassment, or violence that have been committed or that they reasonably believe may have been committed to the Director.
- Act in compliance with all applicable laws and regulations when fulfilling their obligations to and interacting with the college; when appropriate, investigations may be handled by outside authorities.
- All violations of this policy will be investigated in a fair, just, equitable, and timely manner and dealt with accordingly.
- Actions taken under this policy may include discipline up to and including termination of employment, expulsion from programs of study, denial of access to the college, and/or legal sanctions.
19.3 Definitions
Discrimination & Harassment: Includes any unwelcome behavior or communication directed towards a person or members of an identifiable group based on a prohibited ground of discrimination. Prohibited grounds include the following: race, religious beliefs, color, gender, physical disability, mental disability, marital status, age, ancestry, place of origin, family status, source of income, and sexual orientation. Excluding a person from a right or privilege to which they would otherwise be entitled, because of a prohibited ground, would constitute prohibited conduct.
General Harassment: Includes any unwelcome verbal or physical behavior that unreasonably interferes with work/learning or creates an intimidating, hostile, or offensive work/learning environment. General harassment can include, but is not limited to, remarks, jokes, or actions which demean or humiliate another person and which deny individuals their dignity and respect. General harassment can also include bullying, which usually involves repeated incidents or a pattern of behavior intended to intimidate, offend, degrade, or humiliate a particular person or group of people.
Members Of The College Community: Includes employees, students, visitors, volunteers, third-party contractors, and their employees engaged in activities related to their contracts with the College.
Professional Conduct: Refers to behavior that is consistent with members of the college community proceeding in their daily duties in a manner that upholds the dignity of their profession, exhibits a commitment to excellence in learning and teaching, and shows a concern for the well-being of others.
Violence: Means any incident where the attempted or actual conduct of a person causes members of the College community to be physically or mentally harmed, abused, threatened, intimidated, or assaulted. Violence may be expressed verbally, through written or electronic communications such as email, internet, telephone, social media, or through actual or threatening physical contact or gestures
20. Critical Incident and Crisis Management Policy
For detailed guidance on all aspects of emergency preparedness and response, you can access the full Critical Incident and Crisis Management Policy as a downloadable PDF. This document provides a comprehensive overview of procedures for various scenarios, including natural disasters, health emergencies, person-created incidents, utility failures, and more. It includes essential resources such as:
- Detailed evacuation maps for all campuses.
- Comprehensive instructions for responding to medical, fire, and hazardous material emergencies.
- Best practices for managing natural disasters such as earthquakes, floods, and wildfires.
- Guidance on ensuring safety during person-created incidents, including lockdowns, bomb threats, and active shooter situations.
- Policies on occupational health and safety responsibilities, training, and committees.
- Steps for handling power outages, gas leaks, and technological threats like ransomware attacks.
Download the full Critical Incident and Crisis Management Policy (PDF).
21. Learning Accommodations
SSLC aims to foster an inclusive and accessible learning environment by reducing barriers for all students, including those with disclosed disabilities through the use of "Learning Accommodations".
Such accommodation refers to an adaptation or alteration of the teaching environment, materials, or means for assessment for the purpose of providing a student with a disclosed physical or intellectual disability an alternative method for meeting the essential requirements of the program. Learning accommodations are made to reduce any barriers that prevent the student's ability to engage in the program but does not modify the required learning outcomes nor lower the standards of evaluation.
A student who is seeking an accommodation has an obligation to be proactive and make the request prior to the commencement of the program so that the college can work in collaboration with the student to determine if/how reasonable accommodations can be made. Reasonableness is determined by modifications to be taken by the college that will enable academic standards to be maintained and for regulatory and legal obligations to be met, without causing undue hardships.
In making the request for accommodation, the student is required to provide documentation, such as a Psycho-Educational Assessment, Psycho Vocational Assessment or Permanent Disability Program's Application. This documentation needs to be written by an appropriate medical professional.
The documentation must include the following:
- Nature of the disability.
- Detailed explanation of the functional impacts of the disability or medical condition.
- Expected duration, stability, or progression.
- Relevant treatment / medication information.
Accommodations are based on documented individual needs. Reasonable accommodations do not compromise essential requirements of a course or program, do not pose a threat to personal or public safety, do not impose an undue hardship or administrative burden, and are not of a personal nature.
21.1 Student Support and Counselling
SSLC offers a free fully confidential Counselling Services available to all students. Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral Services, conveniently available 24/7 via app, phone and web.
Students can connect with a Counsellor by:
- Downloading the free Here2Talk app from the Apple or Android app store.
- Canada-wide toll free, dial: 1-877-857-3397
- Canada-wide direct, dial: 604-642-5212
- The website https://here2talk.ca/main
21.2 Program Content and Sensitive Topics
Some program topics and/or content may cover highly sensitive materials and may be triggering for some individuals. We encourage all students to reach out for support from trusted people. Please contact the SSLC Advisor or Campus Director for any help needed.
22. PGWP Eligibility
SSLC graduates are not eligible for the Post-Graduation Work Permit Program (PGWP).
Issuing Post-Graduation Work Permits (PGWP) for international students is the responsibility of the Federal Department of Immigration, Refugees and Citizenship Canada (IRCC). Only international students who have graduated from programs of 8+ months at public post-secondary institutions or degree programs at authorized institutions are eligible to apply for a PGWP.
For more information, visit the IRCC Website: https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/work/after-graduation/eligibility.html
23. Privacy Policy
23.1 Personal Information
The Personal Information Protection Act (the "Act") governs the way private sector organizations in British Columbia collect, use, disclose and secure personal information. Personal information means all information about an identifiable individual but does not include business contact information such as the name, position, business telephone, e-mail, and fax numbers of an individual.
23.2 Privacy Commitment
SSLC is committed to respecting the students' right to privacy. The College acknowledges the sensitivity of personal information which may be provided in the process of conducting normal business. The College recognizes its responsibility for ensuring the confidentiality and security of the student's personal information held within the organization's custody and control. Ensuring the accuracy of the student's personal information is a joint responsibility.
SSLC conducts its business in compliance with the terms of the Act. This Policy outlines in general terms the principles the Company applies in protecting the personal information of current, past and prospective students and customers that comes within the organization's custody or control.
23.3 Student/Customer Information
The College collects student/customer personal information for the following purposes:
- To provide education and training services.
- To provide career counselling and program selection services.
- To assist students in securing funding for education and training programs.
- To facilitate student career placement opportunities.
- To maintain financial and business records related to the provision of these services.
The College limits the collection of personal information to that which is necessary for identified purposes and as permitted by law. Examples of personal information that may be collected include: name, home address and telephone; identification verification numbers; marital and family status; income sources; citizenship or immigration status; educational history; transcripts; medical status where relevant; financial records; employment history.
23.4 Security and Retention
SSLC recognizes its obligation to protect personal information in its custody or control by means of security safeguards appropriate to the sensitivity of the information. This may include technological, contractual, administrative or physical security. The College retains personal information only as long as necessary for the fulfillment of the purposes for which it was collected, or as required or permitted by law.
23.5 Accuracy, Access and Questions
The College takes steps to ensure that personal information is as accurate, complete and up to date as necessary. The Act permits individuals to access their personal information under the College's custody or control. The law permits individuals to request correction to errors or omissions in their personal information. SSLC will respond to all such requests in compliance with the Act.
Contacting Us
If you have any questions regarding this Policy, please contact SSLC's Privacy Officer, the Director, Compliance & Regulatory Affairs at Head Office. If there is a concern with respect to SSLC's handling of your personal information, contact SSLC's Privacy Officer in writing. If you remain dissatisfied, contact details for the Office of the Information and Privacy Commissioner are:
P.O. Box 9038, Station Provincial Government,
Victoria, BC V8W 9A4
Tel: (250) 387-5629
Fax: (250) 387-1696
24. Institutional Financial Assistance, Scholarships, Bursaries & Awards
In accordance with section 4.2.7.1 n of the BC Education Quality Assurance Manual, SSLC does not presently administer or fund any institutional financial assistance, scholarships, bursaries, or awards; consequently, there are no internal eligibility criteria or application procedures at this time. Students who wish to reduce their study costs are encouraged to investigate external funding sources, including provincial or private scholarships, federal grants, and education-related tax credits, and to consult a College Advisor for personalized guidance on locating and applying for those opportunities.
25. Private Training Institutions Regulatory Unit (PTIRU)
SSLC is certified by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills. Certified institutions must comply with regulatory requirements, including maintaining approved programs, having appropriate policies, and meeting student protection standards.
For more information about PTIRU, please visit: https://www.privatetraininginstitutions.gov.bc.ca
26. Computer Hardware/Software Agreement
The following rules apply to all persons using computer systems at any SSLC campus:
- Students may not install any software on any SSLC computer system.
- Students may not tamper with any data files or software settings on any SSLC computer system.
- Use of SSLC computer systems is restricted to currently enrolled students.
- Students may not download software, audio files, or video files from the internet.
- Students may not store or save personal files including but not limited to pictures, documents, presentations, and videos on SSLC computer systems without permission from a computer instructor or the director.
- All storage media used on SSLC computer systems may be subject to random virus and malware scanning and usage logging. All student activity on these systems may be monitored electronically.
27. Multimedia Release
Media shall refer to photographs, video and audio recordings, web media, publications, promotional materials, and any other media materials that may be produced or recorded. Media storage shall refer to film, negatives, slides, hard drives, CDs, DVDs, audio and video tape, photographs, and any other current or future form of media archiving and storage.
- I hereby grant SSLC permission, in connection with the photographs, testimonials, and other media recordings taken of me or provided by me to SSLC, to: a) use said media, in whole or in part, modified or altered, either independently or in conjunction with other media, including for all promotional, advertising, and other commercial purposes, and to use my name in connection therewith, if SSLC so desires.
- I hereby forever release and discharge SSLC from any and all claims, actions, and demands arising out of or in connection with the use of said media, including, without limitation, any and all claims for invasion of privacy and libel.
- I am at least 19 years of age and competent to contract in my own name.
- I have read this Release before signing and fully understand its contents, meaning, and impact.
28. Student Activity and Indemnity Release
Please accept my application to participate in any or all activities and programs (e.g., ESL, Specialized Programs, Summer Camp, Winter Camp, and Activities) provided by SSLC, hereinafter referred to as the "School," as described in the School's brochures or as may be offered from time to time by the School, its employees, or representatives ("School Activities"). The undersigned student (or legal guardian on behalf of the student if under the age of 19) hereby agrees as follows:
- I acknowledge that many School Activities require a certain degree of skill and physical fitness, and that participating in such activities exposes me to certain risks of accident or injury.
- By signing this Release, I waive any and all claims that I have or may have in the future against the School, its employees, and representatives.
- I hereby release the School, its employees, and representatives from any and all liability for any loss, damage, expense, personal injury, or death that I may suffer, or that my heirs, next of kin, executors, administrators, or representatives may suffer, as a result of: a) any wrongful, negligent, or unauthorized act or omission on the part of the School or its employees; b) any wrongful or negligent act, breach of contract, or breach of any statutory or other duty of care, to the extent permitted by law; or c) any cause, condition, or event beyond the direct control of the School.
- This Release shall be effective and binding upon my heirs, next of kin, executors, administrators, and representatives in the event of my death or incapacity.
- This Release shall be governed by and interpreted in accordance with the laws of the Province of British Columbia.
- In entering into this Release, I am not relying upon any oral or written statements made by the School, its employees, or representatives other than those set out in this Release.
- I have read and fully understand this Release and am aware that by signing, I am waiving certain legal rights which I, my family, next of kin, executors, administrators, or representatives may have against the School, its employees, or representatives.
29. Student Policy Acknowledgement Form
Please sign the form below and submit it to the Campus Director or your Student Advisor during Orientation. Failure to sign and return this form does not relieve the student of the responsibility to comply with the rules and policies outlined in the Student Handbook and/or SSLC policies.
Student Declaration
I hereby acknowledge that I have received the Campus Student Handbook and have been provided access to the SSLC Policies on the SSLC website. I understand that a printed copy of the Campus Student Handbook is available upon request. I have read and understood the handbook and the policies and procedures contained therein.
| Printed Student Name (in English) | Student Signature (if 19 years or older) | Date Signed |
| Signature of Parent or Legal Guardian (if 18 years or younger) | SSLC Representative Signature | Date Signed |